Provet

Yes, you can set certain information as required when adding patient details. Name and Species are always mandatory, but you can also set ...

Is it possible to make patient information required?

Yes, you can remove titles like 'Miss' from client profiles. Simply delete the title from the field on the client page and save your chang...

Can I remove titles on the client page?

A patient can have multiple owners: a primary client (owner) and a secondary owner. The secondary owner's details, their name and phone nu...

Can a Patient Have Multiple Owners?

You can add notes to client records that are visible to staff members within Provet but are not included in client-facing documents, such ...

Adding Internal-Only Notes to Client Records

Sometimes you may need to remove a vaccine that was incorrectly added to a patient's records. To void a vaccine:




Start by crediting th...

How do I void a vaccine?

To see how many clients and patients are in your system, go to Records &gt; Clients &amp; Patients. At the top of the page you will find a...

How can I find out how many clients and patients are registered to our Provet?

You can export a list of your clients or patients using two methods in Provet:



Exporting from Settings for a full list (up to 20,000 re...

How do I export a client or patient list?

This article explains how to add and manage telephone numbers for clients in Provet. You can add one or multiple phone numbers when creati...

How Do I Add and Manage Client Telephone Numbers?

This article explains how to send multiple patient histories or records to a client.
You can download each patient's history as a PDF and ...

How to Send Multiple Patient Records to a Client

Merging client and patient records combines their information. When you merge a source record into a target record, the source record is a...

What Is Included in a Client or Patient Merge?

You can add a custom vital sign field by creating a new list. This is useful for tracking specific patient health metrics not included in ...

How to Create a Custom Patient Vital Sign Field

You can view graphs of a patient's vital signs on the Vitals tab of their patient page. This article explains how to view vitals graphs an...

View a Patient's Vital Signs Graph

Preliminary notes capture information entered during the appointment booking and check-in process. They are primarily for staff to record ...

How Do I Use Preliminary Notes on Appointments and Consultations?

Client and Patient Records FAQ

Find answers and get help from Intercom Support and Community Experts

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