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[en] How do I Change a Consultation Type?

[en] This article explains how to change a patient's consultation type between inpatient and outpatient. The consultation type is set when...

[en] This article explains how to change a patient's consultation type between inpatient and outpatient. The consultation type is set when you book the appointment, but you can change it during the visit.

[en] Change to Inpatient Consultation

[en] To change an outpatient consultation to inpatient:

  1. [en] Go to the consultation page.

  2. [en] In the Consultation details section, select the Mark as inpatient button.

[en] After this change, the consultation type will be inpatient. On the dashboard, a hospital symbol appears next to the patient's name and in the Status column. You can select this symbol to go directly to the Consultation details section within the consultation

[en] Change to Outpatient Consultation

[en] To change an inpatient consultation to outpatient:

  1. [en] Go to the consultation page.

  2. [en] Select the pen button for the Consultation details section.

  3. [en] Change the Consultation type from 'Inpatient' to 'Outpatient'.

[en] Important Considerations

[en] Sometimes, depending on your workflow, it can be better to finalise the existing consultation and create a new one when moving a patient from inpatient to outpatient. This approach ensures that all features and workflows align with the new consultation type.

[en] Multi-patient consultations cannot be converted into inpatient consultations. If a patient in a multi-patient outpatient consultation requires inpatient care, a new single-patient inpatient consultation should be initiated.

[en] Understanding Consultation Types

  • [en] Outpatient Care: Refers to a consultation where the client typically pays the invoice immediately after their visit before leaving the clinic.

  • [en] Inpatient Care: Involves a patient staying at the clinic or hospital for treatment.

  • [en] Home Call: It generally refers to a visit where veterinary practitioners travel to the client's location, such as a home or farm, to provide care.

  • [en] Farm Visit: Refers to a visit where veterinary practitioners travel to the client's location, specifically a farm, to provide care for production animals. This is only visible if the Clinic location setting Enable production animal features setting is active.

[en] The key distinction lies in whether the patient remains at the facility for ongoing care (inpatient) or departs after the visit (outpatient), or if the visit is at the client´s location (Home call and Farm Visit). This dictates many of the specific features and workflows available in the system, such as automatic fees for hospital stays and detailed treatment planning.

[en] See Also

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