This article explains how to create and send orders. You can create an order from the Inventory > Stock page or by starting a new order and adding items manually. The article also covers how to add items, select wholesalers, and finalize orders.
Create an Order for a Specific Item From the Stock Page
Go to Inventory > Stock and find the item you want to order. See how to find items below their alert or optimum level.
To create an order for just one item, select the shopping cart button at the end of the item row. The Add item to order dialogue opens. Go to step 2.
To add multiple items, select the item rows and then select Add to order from the pop-up menu that appears at the bottom of the page. The Product order / Purchase invoice page opens. In the header section of the page, add the wholesaler and other order details. You can also still add or edit the order items or export the order to an Excel file if needed. When ready, go to step 7.
Add the Order amount in packages.
Select whether you want to add the item to a previously created order or create a new order.
Select a Wholesaler.
Select Add to order.
The order is listed on the Inventory > Orders page with the status 'Ordering in process'. To view and edit the order, select the pen button on the order row. You can add more items to the same order and edit the item and order details.
Select Make order and confirm. The order is sent to the wholesaler if you use email ordering or the wholesaler integration (electronic ordering). Otherwise, submit the order following your stock ordering process.
If you use electronic ordering, an order confirmation is sent to the email address set in the clinic location settings. If no clinic location email is set up, the confirmation email is sent to the email in the user’s profile. The status of the order changes to 'Ordered'.
When items have been ordered, a truck icon is shown for the item on the Stockpage. A blue truck indicates the item is linked to one order. A black truck indicates the item is linked to two or more orders. Hovering over the icon shows the order number(s).
Note
If you are using electronic ordering and are not able to send an order, the reason may be that one or more items are not set up for the wholesaler. You will see a notification when trying to send the order.
Create an Order and Add Items to It
Go to Inventory > Orders and select Add order in the top right corner of the page. The order is automatically saved with the status 'Ordering in process'.
In the header section of the page, add the wholesaler and other order details.
Add the items you want to order. You can use the search bar or item buttons to find the items from your item list.
Tip
If the barcode has been saved to the item details, you can place your cursor on the search bar on the purchase invoice page and scan the barcode from the product to quickly find the item from your item list.
Select Make order and confirm. The order is sent to the wholesaler if you use electronic or email ordering. Otherwise, submit the order following your stock ordering process.
The status of the order changes to 'Ordered' and a truck icon is shown on the item row on the Stock page. A blue truck indicates the item is linked to one order. A black truck indicates the item is linked to two or more orders. Hovering over the icon shows the order number(s).
If you use electronic ordering, Provet sends an order confirmation to the email address set in the clinic location settings when the wholesaler portal receives the order. If no clinic location email is set, the confirmation email is sent to the email in the user's profile.
When you receive the items you ordered, see how to add them to stock.