Provet

Ensure that in the HR Gateway Portal's mapping settings, the shift types are mapped as 'Shift type for online booking'.

Shifts have been imported but not marked as online bookable in Provet

If there are appointments on the shifts, the 'No scheduling outside shifts' personal user profile setting may prevent deleting. The appoin...

Shifts have been deleted from Quinyx but not from Provet

The 'No scheduling outside shifts' personal user profile setting should be checked. If it is enabled, this should not happen.

Provet shows appointments without shifts after deleting shifts from Quinyx and Provet

The error content dialogue mentions overlapping shifts

There may be shifts that have been created manually in Provet instead of imported ...

Shifts are not imported and there are '400', '401', or '500' errors in the output error log

Possible reasons:



Task/sub-shifts are missing in the shifts in Quinyx.


These shifts use another shift type(s) that have not been mapp...

Some shifts have not been imported for one or more users and no errors in the error logs

Quinyx Integration FAQ

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