Crediting and Refunds FAQ
13 articles
Why can't I edit or delete an invoice?
How can I avoid credit notes?
How do I fix an error on a credit note?
I accidentally created a credit note, the original invoice was correct
I created a credit note but used the wrong date
I added a payment on a wrong invoice
I added items to a wrong patient
How Do I Remove an Accidental Prepayment?
I created a partial credit note but used the wrong amounts or percentages
I credited an item on an invoice, and now I need to credit another item on the same invoice
I credited the whole invoice when only one item should have been credited
I created a partial credit note but need to credit the whole invoice
I need to refund and credit a consolidated invoice