You can change a normal in-person appointment or a consultation to a Viivi Telemedicine virtual consultation. However, note that you cannot send a Viivi telemedicine link for a consultation that has been started without an appointment.
Open the appointment or consultation you want to change into a Viivi telemedicine call.
Select the Create room button. The Viivi telemedicine buttons appear in its place.
Select the Send telemedicine link button to send a Viivi telemedicine call link to the client.