Write off an invoice balance that the client cannot pay by using a specific payment method, for example 'Bad debt' or 'Write-off'. This process allows you to track written-off debts for accounting purposes.
Before you begin to write off an invoice balance, make sure that your clinic has a specific payment method for this purpose. If you do not have a suitable payment method, discuss creating one with your administrative or accounting staff. You can then use the Payments report and filter for this specific payment method to get a total sum of your written-off invoices.
Provet is not an accounting system, and this method is a recommended workflow for tracking purposes within Provet. Consult with your accountant to determine the best workflow for your clinic before making any changes. Adding payment methods and running reports requires administrative permissions.
To write off an invoice balance or to clear an uncollectible balance, follow these steps:
Go to the specific finalized invoice you want to write off.
In the Payments section, select + Payment.
From the Payment method drop-down list, select the 'Write-off' payment method (the payment method your clinic set up for this purpose).
Use this payment method to pay the due amount.
The invoice balance is 0.00.