This article explains how to change the date, time, time zone, and units of measurements.
Note: You need permissions to access the organization settings. Changing organization settings will affect all clinic locations in your Provet.
Change the Date and Time Format
The date and time format depends on the language selected in your personal profile settings:
Go to your profile page, select your initials in the bottom left-hand corner of the page and select My profile.
In the Personal details section, select the pen button to edit the settings.
From the Language drop-down list, select the language related to your location.
English (UK) shows the date as DD/MM/YYYY.
English (US) shows the date as MM/DD/YYYY.
If you select English (US) or English (Generic) as your user interface language, the time will be displayed in the 12-hour (AM/PM) format.
Languages such as English (UK), Norwegian and Swedish use the 24-hour format.
Select Save.
You may need to log out, close all tabs, and log in again for the date format to change.
If many of your users see a wrong date or time format, make sure your organization settings have been set correctly. Select the clinic location name in the top left, then go to Settings > General > Organization > Organization settings, select the Default language for users setting. Users can change their personal language setting in their profiles settings, but this setting sets the default language for all users.
If you are still experiencing issues, please contact Provet support.
Change the Time Zone
If your Provet does not show the right time, for example, in the appointment calendar, check that the correct time zone has been set in Settings > General > Organization > Organization settings (access Settings by selecting the clinic location name in the top left).
Change the Units of Measurement
Under the clinic location name in the top left, in Settings > General > Organization > Organization settings, you can select the following units of measurement:
Weight unit: kg or lbs
Temperature unit: Celsius or Fahrenheit
Change Visible Hours in the Appointment Calendar
You can change the time frame visible in the appointment calendar by adjusting the Appointment settings. In these settings, you can set the first and last hour of the day and choose a specific Day view option.